WHAT IS “BOROUGHS OF THE DEAD?”
WHO ARE YOUR GUIDES?
DO YOU WEAR COSTUMES?
ARE YOUR GHOST TOURS SCARY?
WHICH TOUR DO YOU RECOMMEND?
DO YOU OFFER PRIVATE, GROUP, OR CUSTOMIZED TOURS?
Yes we do! To book a private tour, please fill in this form and we will get back to you shortly. Private tour prices vary by group size; consult our current rate sheet on our Private Tours page for our most up-to-date pricing information.
ARE THESE TOURS SUITABLE FOR CHILDREN?
HOW MUCH “WALKING” DOES THIS WALKING TOUR HAVE ANYWAY?
DO WE GO INSIDE ANYWHERE?
ARE THERE REST STOPS?
WHERE DO THE TOURS END?
HOW DO I BUY TICKETS?
DO I HAVE TO BUY IN ADVANCE? CAN’T I JUST SHOW UP?
Advance ticket purchase is highly recommended, as it is the only way to guarantee your spot on a tour. This is important to ensure you are not disappointed in the event you arrive to a tour that is already at capacity. (See below for more on our maximum allowable number of customers.) In the event you choose to pay on site without a reservation, you may do so only if a tour is not full. On-site prices are listed in individual tour descriptions.
HOW MANY CUSTOMERS DO YOU HAVE PER TOUR?
WHAT ARE YOUR INCLEMENT WEATHER AND REFUND POLICIES?
INCLEMENT WEATHER POLICY
Tours run rain or shine. We have a “walk-in-all-weather” policy at Boroughs of the Dead, so please be sure to dress for the weather and bring appropriate footwear and/or rain and snow gear if applicable. Tours may be amended in order to accommodate our guests comfortably in the event of unpleasant weather.
In rare cases, extreme weather makes it dangerous or impossible to run a tour as scheduled. In the event extreme weather conditions prevent us from running a tour as scheduled, you will be given a rain check to take any other regularly scheduled public tour at your convenience (subject to availability). Weather-related schedule changes are generally tied to National Weather Service alerts, but for our purposes “extreme” weather refers to any weather condition that makes outdoor touring dangerous to our staff and customers.
EMERGENCIES & DISASTERS
In the event other emergencies beyond our control (such as a terrorist attack or any other unforeseen and uncontrollable event) prevent us from running a tour as scheduled, you will be given a rain check to take any other regularly scheduled public tour at your convenience (subject to availability).
Tickets are non-refundable. In the event you need to cancel and you provide us with a minimum of 24 hour’s notice prior to the tour, we can provide you with a credit or re-book you to another tour. No refunds, credits, or exchanges will be given in the case of no-shows or late arrivals (defined as arriving more than ten minutes past the stated tour start time). As such we highly recommend you arrive 15 minutes prior to the scheduled tour start time, and utilize the maps provided with your ticket confirmation, to ensure you are at the starting point in time to locate and meet your tour. No exceptions will be made to this refund policy.
For information on our Private Tour weather and lateness policies, please visit our Private Tours page.
We thank you for respecting our company policies.